Find answers to common questions about our products and services.
You can place a custom design order by filling out the 'Custom Design Order' form on our homepage. Describe your design idea in detail and we'll get back to you within 24-48 hours.
We accept bank transfer and cash on delivery. After your order is approved, we will contact you with payment details.
Standard orders are delivered within 5-7 business days. Custom design orders may take 10-14 business days depending on the complexity of the design.
Yes, you can return or exchange unworn items with original tags within 14 days of delivery. Custom design orders are non-refundable unless there's a manufacturing defect.
Once your order is shipped, we will send you a tracking number via email. You can use this number to track your delivery status.
Yes, we offer international shipping! We deliver worldwide. Shipping costs and delivery times vary depending on your location.
We use 100% organic cotton and sustainable materials. All our products are produced with eco-friendly processes.
You can reach us via email at official.wann.collection@gmail.com or through the contact form on our website. We respond within 24 hours.